Emergency Charge

Cancellation Policy

- All emergency bookings are non-refundable. - If the driver is dispatched, the full emergency fee applies, no exceptions. - If your vehicle is not compatible or does not charge, the $75 fee still applies and no credit will be given. Vehicles We Cannot Charge - Older Tesla models (Model S 2012–2020, Model X 2015–2020) - These vehicles may not charge without the correct NACS adapter. - Chevy Cobalt EV conversions or vehicles without a standard CCS/NACS port - CHAdeMO vehicles, including older Nissan Leafs Any vehicle with: - A damaged charging port - High-voltage system faults - Low 12V battery issues

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